Interview with Delhi Township: Part II

tip411 interviewed Chief Jim Howarth of the Delhi Township Police Department in Cincinnati, Ohio. This is part two of our three-part conversation.

PART II

Q: How has the tip411 system aided your department?
A:
tip411 has been well received by both my officers and our residents. It’s one of the best things that have happened to us – We can’t be everywhere all the time, but we have 30,000 residents that have eyes that can help us find things. It could be that 1 tip or call that solves a string of burglaries, and we need our residents help as much as they need ours.

When I took over as Police Chief in 2008, others before me didn’t think they needed to share information with the public. I think people need to know things do happen in Delhi, when they happen, and not wait a week to see it in the paper. We need to inform the public and push information out to have them help us solve crimes as they are happening, and we are doing that now thanks to tip411.

Q: Any notable tips/arrests credited to tip411 that come to mind?
A:
When we put out surveillance pictures to try to identify who suspects are – whether it be for a theft, assault, armed robbery – there’s only 1 case I can remember where we’ve NEVER received any tips. All of the other hundreds of cases we’ve asked the public for help on we’ve received tips and were able to identify the suspect.

Literally within 5 minutes we’re getting tips with information. It’s tremendous as far as being able to recover property and hold criminals accountable.

One case I can remember was when we put out information after an elderly gentleman left his card in an ATM. We saw that the person that came to the ATM after him grabbed the card and then we traced that it was used at a nearby supermarket shortly thereafter. We put the suspect’s picture out around 7pm and 15 seconds later the clerk in my office asked me if I sent an alert. I told her I just hit send and she told me we had already received a tip from someone telling us they saw the alert, looked at the image, and realized it was a former coworker of theirs.

I don’t put out tons of stuff because I don’t want people to get tired of it, but I use it when we need to and it’s always been a great help. I also like to do follow up posts to let people know we were able to identify the suspect and solve a crime thanks to their help.

The only negative thing I’ve heard is…if we were to get rid of tip411, a lot of residents would be upset. Luckily, if we ever lost funding, I’m confident I could go to outside sourcing like business associations in our community because they love it and I’m sure they’d help us fund it.

Q: Your department also partners with Crime Stoppers. Can you talk about how you use Crime Stoppers and how tip411 can augment it?
A: They’re very similar in nature. Crime Stoppers give rewards out and for the most part tips that come through tip411 we don’t give out rewards. Sometimes while communicating back and forth through tip411 we realize the tipster may have good information but aren’t giving it up easy, so continue to get information we will say, “hey, if this pans out and we make an arrest, we will reach out to Crime Stoppers and get a reward for you.”

Most tips we get are coming in anonymously through tip411. I say anonymously but many people are comfortable putting their name and number in the message they send to us as well. More come through tip411 than via phone, but it’s a good mix.

Some people, I understand, are hesitant to contact police because they think there may be retribution for sharing information with us, but we have a community that wants to help and they do – dramatically. With tip411 there’s much less “us vs. them.” Residents now feel like they’re a part of the department.

 

Check back next week for the third and final part of our conversation with Chief Howarth. Missed Part I? Click here to read it.

Interview with Delhi Township: Part I

tip411 interviewed Chief Jim Howarth of the Delhi Township Police Department in Cincinnati, Ohio. This is part one of our three-part conversation.

PART I

Q: Tell us about your community and the Delhi Township Police Department (how many residents, how many sworn, etc.).
A:
Delhi Township covers 10.1 square miles and is just shy of 30,000 residents. Our department has 32 sworn officers and is open 8am-10pm each day. We are a “bedroom community” that sits on the Ohio River and borders the City of Cincinnati as well as Green Township, both of which use tip411 as well.

Being a suburb of Cincinnati, we deal with many big city crimes, just on a smaller scale. We have drug issues like most communities; we see domestic violence cases, car thefts, burglaries and robberies – Things that spill over from the city into our township. We don’t have much violent crime; averaging about one homicide every year or two.

We have an excellent relationship with the Cincinnati Police Department as well as the 47 other law enforcement agencies in Hamilton County. We rely on the Hamilton County Police Association for joint training exercises, joint SWAT Team operations, and more.

Q: How do you hear about tip411?
A:
We launched tip411 in 2011. I had been researching it for a few years before we signed on as I wanted to do my due diligence, but I first heard through the Cincinnati Police Department when I saw them using it.

When I was researching possible systems to use here in Delhi Township, what I was looking for was something that would help me get information out to residents in a timely manner, but also something that would be affordable and easy to use. This was important because I did not want to have to spend time training officers on a system they found too complicated to use as part of their daily duties.

Right away, I saw what I could do with tip411.

Q: How is tip411 administered in your department (responsibilities, protocols, etc.)?
A:
I put out alerts along with my investigative lieutenant. I use it for investigations but also for news sharing (promoting/hiring new staff, road closures, etc.) and all types of crimes.

All of my investigators receive tips as they come in and manage them to share information and communicate with the tipster to try to get more information.

To make sure our residents can find how to send us tips, we have links to our tip411 reporting form on our website, Facebook, and Twitter. We also use the Crime Map provided as part of our tip411 subscription to add share crime information with the public and allow people to submit tips through the information shown on the map.

We’re very fortunate as people in Delhi Township are willing to communicate with us to help fight crime, and even more people are now as they are less afraid due to being able to share information anonymously.

 

Check back next week for part II of our conversation with Chief Howarth.

Spring Crime Prevention Tips from the Hillsborough County Sheriff’s Office

The following is a community alert the Hillsborough County, Florida Sheriff’s Office sent to their residents using tip411 to share crime prevention tips for Spring:

“Just some friendly reminders since we just hopped into Spring. The weather is beautiful outside and there will be some spring cleaning going on inside homes as well as yard work outside in preparation for the upcoming warmer months.

  • Ensure doors and windows are locked at your home. This includes even if you are only leaving for a short period of time.
  • Ensure all of your gardening tools are secured in your garage or storage shed with adequate locking mechanisms. Don’t leave your garage open when you are working outside in the backyard out of sight of your garage. Criminals look for opportunities such as open garages.
  • Do not leave your garage door open to vent the heat out, even if it is just a few inches. Criminals can and will slide underneath. They may even use a child to slide underneath and open the door for them.
  • Always secure bicycles out of sight and in a secure location.
  • Ensure that you have a secure door between you and possible solicitors. Always keep your screen door locked and if you do answer the door, then you have a secondary barrier between. Criminals take opportunities with unsecured screen doors and make their way inside.”

View the alert to see their full list of tips.

tip411 Newsletter – March 2017

Did you know there are many ways to improve engagement with your community using tip411?

Read our March 2017 Newsletter for 5 simple ways to get started today.

Get a Custom Agency Smartphone App!

Step up to a tip411 Pro subscription to get access to all of the great features of tip411 Bundle, plus the new tip411 Mobile app. This innovate app allows you to create a customized, branded app for Android/iPhone that allows residents to send anonymous tips, access agency alerts, social media channels, important information, and more to help fight crime. Contact us for a quick demo.

“We now have tip411 Pro and our own smartphone app that allows us to not only receive tips, but push out information specific to particular crimes, allows us to share crime mapping information, links to important agency information, as well as our social media accounts.” – Major David Dalton, Clearwater, Florida Police

Expand Your Coverage

While tip411 should never be a replacement for calling 911, many agencies have had success involving their emergency dispatchers in checking and responding to tips and allowing for 24/7 coverage.

We made a decision as an organization that we wanted give virtual real time feedback to any received tips. That’s when we gave additional responsibility to our Communications Center Supervisors to monitor the system after hours and respond to tips when needed, while the Crime Analysis Unit remains in charge of responding to tips during business hours and cataloging and assigning each received tip.” – Major David Dalton, Clearwater, Florida Police

Promote, Promote, Promote!

The most successful agencies are those who hold press conferences to launch their system, regularly send alerts, hang posters around their community, distribute business cards with their tip411 information on it, and more. Need help? Reach out to our Public Relations Director for tips

“We try to feature it prominently on our website and we push it out as I said through Facebook, Twitter, and other forms of social media. In every community alert that we send, we include our tip411 information. We put it on flyers, on crime alerts – just about anything we send to the public.” – Major David Dalton, Clearwater, Florida Police